Privacy Policy

Velocity AG is committed to protecting and respecting your privacy.

This policy describes the basis on which any personal data we collect from you, or that you provide to us, will be used by us. By submitting your personal data to us you are consenting to the practices described by this Privacy Policy.

Information we may gather from you

We only gather information needed to administer our website.  We use the information collected on our website to understand who uses our website, to personalize your experience, and to improve our website.

There are two types of information we collect about you when you visit our website.  The first category is non-personally identifiable information.  This includes data such as your IP address, browser type, domain name, specific web pages you click, files you download, and other anonymous data.  We collect this data automatically, and it is used in aggregate to help us look for trends so that we can improve our website and your user experience.

The second type of information we may collect about you is personally identifiable information, such as your name, address, telephone number, e-mail address, and any other information you may submit online or when you contact us.  We collect personally identifiable only if you submit such information.  You do not have to provide any personally identifiable information to visit our website.

Examples of information we may collect and process about you:

  • Any data obtained when you use our website or contact us by post, telephone, fax, email or SMS
  • Information we obtain via the completion of surveys that we use for research, or if you enter a completion or promotion run by us
  • Details of Credits you purchase on this site or any other transaction
  • Any details concerning your visits to our site and the resources that you access, as well as if you report a problem with our site
  • Any details that you submit online when you register with us, including details relating to your health and fitness

Any other information provided at registration, when subscribing to our service, and posting of any material

Storing and Keeping your information Secure

All your information is stored securely. Any login details including usernames and passwords must be kept confidential by you. We ask you not to share your password with anyone. Please contact us immediately at if you suspect somebody else knows any of these details.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to our site and any transmissions are at your own risk.

Our site may contain links to and from other websites, and as such we accept no responsibility or liability for these sites or for their privacy policies. It is your responsibility to check their respective policies before you submit any information to them.

If you wish to delete your data please contact us at

Who we share your information with

We may share and transfer your personal information to any member of our group including any subsidiary, holding company and/or its subsidiaries, and affiliates.  To ensure the security of your information, we require that any information we provide to members of our group be treated in a manner that is consistent and in accordance with the terms of this Privacy Policy. We may also need to share your information to comply with legal or regulatory requirements, or to enforce or apply our terms and conditions or other agreements; or to protect the rights, property, or safety of Velocity AG, our customers, or others.


We may use ‘cookies’ to collect the information referred to and track your use of our site. Cookies are small data files which gather information about your use of our site and help us provide you with an improved experience when you visit our site.

Social Media Platforms and Buttons

Our website includes social media buttons and widgets provided by third party platforms such as Facebook, Twitter, and Instagram.  These platforms may collect non-personally identifiable information, such as your IP address and the web pages you visit on our website, and they may set cookies to enable the features on their platforms to function properly.  Your interaction with these platforms and their features are governed by the terms of these platforms’ respective privacy policies.

Please remember that this Privacy Policy only applies to information gathered by us on our website.  We are not responsible for the privacy of any information you reveal or post on any social media platform, and we are not responsible for the privacy practices of websites that are operated or owned by third party platforms.

Your Rights

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by emailing us at

Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for the content, goods and/or services provided by those websites.

Our Promotional E-mails

We may send emails with news, promotional offers, and announcements to you if you opt-in to receive them.  If you do not wish to continue receiving promotional emails from us, you may “unsubscribe” at any time.  Your e-mail address will be immediately and automatically removed from our mailing list(s).

Changes to Our Privacy Policy

From time to time we may update this Privacy Policy. We recommend you check this policy periodically to make sure you are happy with any changes. By using the website, you are accepting this Privacy Policy.  Therefore, if you do not agree with this policy or any changes made to it, you should not use our website.